Warranty & Returns

Your happiness is our happiness.

You may exchange or return your Motiv Ring for any reason within 45 days of receipt of your ring for a full refund.   No need to return your Motiv Ring Sizing Set.  You can recycle it or share it with a friend.

To return your Motiv Ring, please follow these steps:

  • Contact our Customer Care at support@mymotiv.com with the subject 'Motiv Ring Return' to obtain a Return Merchandise Authorization (RMA) number and a prepaid return shipping label.
  • Carefully pack the product with all accessories originally included with your purchase so that it will not be damaged during shipping. We suggest using the original packaging if possible.
  • Print and affix the provided return shipping label to your return package.
  • Drop the package in any USPS mail box.
  • Once we have notification of receipt of your return package, we’ll issue you a refund.
  • You will get an exchange or refund confirmation email with your transaction details once the return has been received..

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Each Motiv Ring will come with a one year warranty from the date you receive the ring. You can also return Motiv Ring for an exchange or refund up to 45 days after it ships.

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