May 2, 2017

You can read the most recent shipping update here.

We’ve been working tirelessly to make sure the Motiv Ring that we put on the market, and on your finger, is as amazing as it should be.

Since our March preorder update, we’ve released 36 beta app versions and logged 182,000 hours of beta testing to put these new app builds to the test. As we shared with you in March, thanks to our beta tester feedback, we’re adding features like logging and editing for those activities like Crossfit or weightlifting that are difficult for wearables to detect. These new features have become pillars of our app experience, and we’re putting in extra time to refine these features even further. For example, to improve accuracy of calories burned and Active Minutes, you will be able to record your effort level when editing or logging an activity. You’ll also be able to see your data collected during logged activities, including steps and heart rate.

While the Motiv Ring hardware is in mass production, we are still making final improvements to our app experience to ensure our app is as strong as the Ring itself, and we wanted to update you that our window for shipping in Spring 2017 will be pushed back slightly to Summer 2017. This is not a decision that we took lightly, but one we couldn’t compromise on. The reason for the delay is simple: we’re committed to not putting a beta product on the market and jeopardizing your loyalty, investment and interest. That’s not how we roll. The product that you put on needs to be as awesome as possible.

As a reminder – we will not charge your card until we ship your order, and orders will be fulfilled in the order in which they were received. We’re sorry for this delay and know it is disappointing, but, like you, we want Motiv Ring be a great experience, and we’re getting there. Motiv Ring will be worth the wait.