January 3, 2017

You have great taste. We’re excited that you’ve reserved your Motiv Ring and think you’re gonna love it. Here are some things you might have questions about until your Motiv Ring arrives.

I reserved a ring, what now?

Thanks for reserving Motiv Ring. While we’re putting the final touches on our software experience, we’ll be in touch with you about any updates or changes to your order. Motiv Ring will start shipping in early spring of 2017, but you can cancel or change your order at any time. We won’t charge your card until rings are ready to ship.

What’s with the spring 2017 ship date?

We’ve spent the past three years building a truly unique and challenging product. Our Motiv Ring Beta testers are actively giving us valuable insights and data we feel are critical additions to our first product and we’re working hard to deliver the best experience possible. These updates are worth the wait and will truly delight our users. We appreciate your patience and look forward to getting a ring on everyone’s fingers soon.

How do you know my ring size?

Before we ship your Motiv Ring, we’ll send you a Motiv Ring Sizing Set to help you find your ring size. You’ll try on the sizing rings at home. Then, once you find your size, you’ll come back to our site and tell us which one you want. Got that? Don’t worry, we’ll send you more emails about ring sizing later on.

What if I have an Android phone?

At launch, Motiv Ring will support iOS 9.0 or later. We’re currently working on our Android app and expect to release it shortly after we ship our first wave of Motiv Rings.

I want one but don’t live in the United States, how do I order one?

Motiv Ring is currently only shipping in the United States. Please sign up here to find out when we start shipping internationally.

What if I have questions?

If you have any questions about your order, just contact us at support@mymotiv.com. You can follow our journey and join us on social media at Facebook, Twitter.com, Instagram and YouTube. We’ll be sharing some really cool posts that you won’t want to miss.